Q:  My preferred time slot for replacement lesson is not available from the system's drop down menu.
      Can I request for a particular time slot for replacement?   
A :  You may check our online replacement system again a few days later.
LinRee
The availability of replacement slot is based on the principle of 1-IN-1-OUT. For example: Student A’s original time slot is Monday 3.30pm. If Student A vacates his original time slot and does a replacement lesson in another timeslot, Student A’s original time slot of Monday 3.30pm, for that particular lesson will be made available at the replacement drop down menu.

Most of our classes are running at full capacity and we are committed to keep the class size manageable. As such, we may NOT be able to offer any replacement lessons at your preferred time slot. However, we are committed to provide time slots for replacement lessons
LinRee
More Replacment Lesson FAQ.

VERY IMPORTANT

LAST minute requests (Less than 24 hours). We regret to inform you that we will NOT be able to process last minute requests for replacement lessons. We will respond to your requests within 1-2 working days.


ZERO Tolerance Policy
As parents, we always teach our children grace and respect for others. Please model these values when communicating with our admin staff and teachers, when we could not offer your child a replacement lesson.

A gentle reminder : Concept Math reserves the right to withdraw any student whose parent is unreasonably demanding, aggressive and verbally or physically abusive towards our staff and teachers. With mutual respect, we can create a safe working environment for our staff and teachers which, translates to a loving and effective learning environment for your children.